Problems Logging In:

• Note to NY LINX Users: You will need a DFS Portal account to submit cybersecurity filings via the DFS Portal, your LINX username and password will not work to access DFS Portal.
• Forgotten Password or Locked Account
• Multi Factor Authentication / Security Code

Cybersecurity filings

• Note to NY LINX Users: You will need a DFS Portal account to submit cybersecurity filings, your LINX username and password will not work to access DFS Portal.
• Visit the Cybersecurity Resource Center
• If you still have questions about the Cybersecurity filing process email cyberregsupport@dfs.ny.gov

Consumer Complaints

• Check our Consumer FAQs
• Email consumers@dfs.ny.gov or call the DFS Hotline (information below)

Terrorism Risk Insurance (TRIA):

• Email questions to TRIAHELP@naic.org

DFS Hotline

• Consumers and licensed entities can call (800) 342-3736 (Monday through Friday, 8:30 AM to 4:30 PM) for assistance. Local calls can be made to (212) 480-6400 or (518) 474-6600.

DFS Contact Information

• www.dfs.ny.gov/ContactUs

For Technical Assistance:

• For technical assistance with the DFS Portal, complete and submit a Portal Help Form