Make note of the type of complaint you are filing. You will need to choose one of the following once you enter the Complaint Form:

• Insurance Complaint: A complaint about health insurance, life insurance, property/casualty insurance or auto insurance.
• Vacant Property Complaint: A complaint about a vacant and abandoned home.
• Student Loan Complaint: A complaint involving a student loan, loan consolidation or reduction issue, financial aid, etc.
• Mortgage Complaint: A complaint about a New York State-licensed mortgage banker, broker, loan originator, loan servicer, or mortgage related issue.
• Bank/Lender, Virtual Currency or Other Financial Services Complaint: A complaint about a New York state-licensed bank or lender, sales finance company or credit card, and any other complaint type not listed above including Check Casher, Debt Collector/Debt Relief, Bail Bond Agent, Virtual Currency issuer, Rent to Own/Gift Card, Money transmitter, etc.
• Bail: A complaint about a bail agent, insurer that writes bail bonds, or a charitable bail organization.

Note:

• Health Insurance Premium Rate Increase: DO NOT File a Complaint. If you are a health insurance policy holder looking to submit a comment about an insurer's application for a rate increase use a Health Insurance Rate Filings Comment Form.
• Healthcare Provider Complaint: A Healthcare Provider submitting a complaint on behalf of a patient must use the Provider Complaint Form.
• Whistleblower Tip: You can use our online complaint form to provide tips about Banks/Lenders, Insurance Companies, Virtual Currency or Other Financial Services.